BlueBolt Recruitment

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Inside Sales Representative

Hertfordshire - Salary £35,000-£40,000

We are seeking an Inside Sales Representative to work for a technology company in Borehamwood.

Job role key aspects:

Grow assigned customer portfolio to achieve and exceed annual pricing, order and revenue targets in designated product and/or services categories through outbound and inbound call activities. Implement and achieve aggressive, proactive call schedules to increase sales growth and productivity by performing the following duties:

• Prioritize selling time to build and maintain a balanced funnel of sales prospects to generate sales, achieve account penetration and drive market share growth
• Develop and maintain consultative sales relationships with all key-buying influences in each account by using installed base information, sales and service reports/databases, new leads and cold-calling efforts
• Maintain complete knowledge of each account’s history, contacts and current and long-term purchase plans for designated products. Track call outcomes and opportunities through designated tracking processes and/or customer relationship management tools
• Act as primary salesperson for tactical sales opportunities by working directly with prospective customers to build value for our offerings, present proposals (contracts, on spot, spare parts, replacement parts, upgrade kit…), negotiate and secure the order, working through both internal sales and the external customers purchase processes
• Maintain/earn customer loyalty by providing best in class customer service to all customers.
• Promote customer satisfaction working with install and support organizations by providing product and application information, answering enquiries, investigating complaints and taking appropriate action to resolve customer related sales issues. Record customer feedback and complaint information through the proper quality processes and channels
• Support and partner with customer service, field sales and service personnel in their efforts to sell strategic offerings and maximize account penetration by identifying sales prospects, developing targeted account strategies, providing account/product information, participating in internal/customer meetings, developing proposals and providing account follow up
• Drive targeted after-sales marketing campaigns and follow up on Telemarketing
• Maintain thorough current and competitive product knowledge and clear understanding of market dynamics in order to offer creative solutions to customers and territory and prepare/execute territory strategies and action plans.

Minimum Education/ Experience Requirements:

• Quality oriented
• Strong communication skills
• Customer oriented
• Accurate
• Social skills
• Able to improvise within the scope of the position
• Decisive and result driven
• Ability to organize and set priorities for all work responsibilities
• Ability to prioritize duties under extremely busy conditions
• Demonstrated excellence in communication skills in English other European language a plus
• Expected to be “customer oriented”, have good communication skills and ability to collaborate with many different individuals from different cultures.
• Previous experience of sales is a merit
• Full driving license

key words: sales engineer sales representative applications engineer application engineer business development engineer business development manager business development advisor sales coordinator sales advisor sales specialist BDM account manager account management regional sales national sales international sales cold calling cold caller warm leads telesales

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