Quality Engineer

South Wales - Salary TBC

We are seeking a Quality Engineer for a manufacturer in Chepstow.

Job Responsibilities:

· To develop and implement project and product specific quality documentation
· To manage and resolve customer complaints, issues and concerns through reporting, containment, initial and longer term solutions, including preventive action
· To liaise with Operations and Engineering departments on Continuous Improvement projects
· To maintain customer related key performance indicators and measure
· To act as a primary contact within the Quality Team for customer and internal projects
· To ensure the customer is kept updated and informed regarding customer reported issues
· To support the Head of Quality on any other Project Quality Engineering related activities
· To undertake customer and supplier visits. As such a full current driving licence is required

Qualifications, Experience and Skills Required:

· HNC/HND in Mechanical discipline
· Qualified Internal / External Approved Auditor
· 6 Sigma Certified, ideally
· Industrial experience as a customer facing Quality Engineer in a manufacturing environment
· Knowledge of batch and lean manufacturing environments
· Experience in Project Documentation, Quality Plans, Configuration Management Plans, Safety Plans, Environmental Plans
· Experience of using Root Cause Analysis, FMEA & 8D
· Presentation of data and identifying problem areas through analysis.
· Focus on defect prevention
· Demonstrable ability to manage and coach teams and partnership working across other functions
· Effective report writing skills
· Excellent time management skills
· Able to work and resolve issues on own initiative
· Detailed understanding of ISO9001 and ideally ISO14001 & OHSAS18001


key words: quality assurance engineer qa engineer quality engineering mechanical engineer mechanical engineering

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